This role is based at our Bald Hills campus. We're looking for volunteers who are ideally available for one shift per week of around 3 to 4 hours. Days and times are flexible and can be discussed to suit you.

What you'll be doing:

Calls to volunteers

• Contacting volunteers to check availability for upcoming shifts
• Following up with volunteers to confirm or discuss shift details

Calls to supporters and community contacts

• Reaching out to supporters and community contacts on behalf of Guide Dogs Queensland, including event invitations, thank-you calls and campaign follow-ups
• Contacting community organisations regarding upcoming community engagement activities

Administration

• Data entry, filing and record keeping
• Updating documents and volunteer records
• Sending follow-up emails or correspondence on behalf of the team
• Supporting the preparation of supporter mail-outs
• Assisting with event coordination and volunteer administration tasks as required

What we're looking for:

You don't need prior experience in fundraising or community engagement — just a willingness to help and the following:

• A friendly, confident phone manner
• Confident using a computer for tasks like data entry and email
• Organised, reliable and enjoys contributing to a team